The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Can I use a "drag and drop" feature for moving files around on my web hosting account?
Overview
The Web Disk allows you to easily drag and drop files to your hosting account....
Views: 127
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How do I add a new email account?
Steps
Set the following in the "Add a New Email Account" section:
E-mail - Enter the name...
Views: 134
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How do I change a password associated with an email account?
Steps
Find the email account you want to use to change the password in the "Current Accounts"...
Views: 120
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How do I change my cPanel password?
To change your cPanel password, please navigate to:-====Client Area --> My Products &...
Views: 82
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How do I change the password associated with an FTP account?
Steps
Go to the "FTP Accounts" page in your cPanel control panel.
When the page loads, you...
Views: 128
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How do I check an email account using the web based email program?
Overview
Web mail is a web based mail client you can use on any browser to access all...
Views: 127
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How do I configure my desktop's mail client with an email account?
Overview
A mail client is an application you use to check your email. The mail client...
Views: 151
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How do I configure the system to catch spam emails? (Uses SpamAssassin)
Overview
SpamAssassin and SpamBox allow you to identify spam mail and flag it or prevent...
Views: 123
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How do I create a backup of my web site, directory or hosting account?
Overview
Backups allow you to download (to your computer) a zipped copy of either you...
Views: 169
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How do I create a mailing list?
Overview
A mailing list can simplify sending messages to a large group of people. You...
Views: 118
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How do I create a Subdomain Redirection?
Overview
A subdomain is a domain using your main domain and a prefix name. As an...
Views: 123
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How do I create a Subdomain?
Overview
If you want to remove an Addon Domain, cPanel has a built-in feature that will...
Views: 127
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How do I create an Addon Domain Redirection?
Overview
You can set any of your subdomains to point to a different location on your web...
Views: 122
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How do I create an Addon Domain?
Overview
An Addon Domain is similar to a subdomain and created in much the same way. An...
Views: 127
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How do I create an FTP account?
Overview
FTP Accounts allow you to access your web site's files through a protocol...
Views: 124
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How do I delete an email account?
If you delete an email account, the system automatically deletes all email associated with the...
Views: 105
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How do I delete an FTP account?
options:
Delete - Click on the Delete icon to delete the FTP account from the system....
Views: 97
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How do I download the raw access logs using FTP?
Overview
Raw Access Logs (FTP) allow you to see who has accessed your site without the...
Views: 113
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How do I edit the amount of disk space allocated to an FTP account?
Overview
You can modify the amount of disk space allocated to any of the available FTP...
Views: 92
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How do I generate a new GnuPG Key?
Overview
GnuPG is a publicly available encryption scheme that uses the "public key"...
Views: 115
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How do I install a SSL Certificate?
Overview
The SSL/TLS Manager will allow you to generate ssl certificates, signing...
Views: 231
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How do I modify and change DNS File MX entries?
Overview
You can use the DNS File MX Entry Maintenance function to change where a...
Views: 132
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How do I modify the amount of disk space allocated to an email account?
Overview
You can modify the amount of disk space allocated to any email address. The...
Views: 100
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How do I navigate and manage the directories and files on my web hosting account?
Overview
The File Manager is a tool you can use to navigate your way through your web...
Views: 112
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How do I park a domain?
Overview
Parked Domains are really domain pointers that allow you to "point" or "park" domain...
Views: 123
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How do I password protection a directory?
Overview
Password protection allows you to require a username and password to access a...
Views: 140
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How do I redirect a web site or web page to another web site or web page?
Overview
Redirects are used when you want to point a specific url or web page to another...
Views: 126
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How do I remove a Subdomain?
Overview
If you want to remove a subdomain, cPanel has a built-in feature that will...
Views: 114
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How do I remove an Addon Domain?
Overview
You can set any of your Addon Domains to point to a different location on your...
Views: 95
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How do I repair my MySQL database?
Overview
You can repair your MySQL database by using the "Repair DB" feature in cPanel....
Views: 124
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How do I see the delivery path or delivery route of a particular email address?
Overview
The email delivery route feature allows you to view how the mail server will...
Views: 104
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How do I setup a "catch-all" email account?
Overview
The default email address (catch-all) will "catch" any mail that is sent to an...
Views: 123
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How do I setup an auto-responder?
Overview
Auto Responders allow you to send an automatic response to anyone who sends an...
Views: 110
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How do I setup an email forwarder for an entire domain?
Forwarding a domain's email will override the default address for that domain.
When the...
Views: 108
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How do I setup an email forwarder for an individual email account?
Overview
Forwarders allow you to send a copy of all mail from one email address to...
Views: 87
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How do I setup email filters?
Overview
You can use email filters to send messages to certain places depending on their...
Views: 93
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How do I setup HotLink Protection?
Overview
HotLink protection prevents other web sites from directly linking to files (as...
Views: 99
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How do I setup IP Deny?
Overview
The IP Deny Manager will allow you to block a range of IP addresses to prevent...
Views: 111
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How do I setup Leech Protection?
Overview
Leech Protect allows you to prevent your users from giving out or publicly...
Views: 102
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How do I setup remote access to my MySQL databases?
Overview
Remote MySQL allows external web servers to access your MySQL databases by...
Views: 120
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How do I view a simple summary of all the people who have visited my web site? (Uses Analog Stats)
Overview
Analog produces a simple summary of all the people who have visited your site....
Views: 126
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How do I view and manage FTP account holders on my web site that are currently logged in to an FTP session?
Overview
You can use this function to see who is currently logged into your site through...
Views: 108
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How do I view how much bandwidth my web site has used today, this month, or this year?
Overview
The Bandwidth Usage feature allows you to see the bandwidth usage for your...
Views: 129
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How do I view how much disk space my web hosting account is using?
Overview
You can modify the amount of disk space allocated to any of the available FTP...
Views: 99
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How do I view the last 300 error messages that have been created by my web site?
Overview
This function will display the last 300 errors for your site. This can be very...
Views: 107
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How do I view the last 300 people that have visited my web site?
Overview
Analog produces a simple summary of all the people who have visited your site....
Views: 111
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How do I view the raw access logs of visitors to my web site?
Overview
Raw Access Logs allow you to see who has accessed your site without the use of...
Views: 117
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How do I view web site traffic statistics using Webalizer, a third-party software program?
Overview
Webalizer is a complex stats program that produces a variety of charts and...
Views: 136
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