For SSH / Shell Access to be enabled, you will need to provide scanned copies of official verification documents (Photo ID) like national ID, driving license, etc.
Please open a new ticket with Billing department and attach it in the ticket. We will process it within 24 hours.

Pricing of SSH Access:-
Aspire / Desire plans: $1.00 per month
AspirePlus / DesirePlus plans: FREE

Do also take note that SSH access is only applicable for all main accounts (including reseller accounts) but not hosting accounts hosted under a reseller account. 

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