Do you have an Uptime Guarantee?

Yes we do. We are confident that our services are reliable. That is why we offer a 99.9% uptime guarantee.

As we guarantee a minimum server uptime of 99.9% (based on Total Uptime), the following credit schedule (SLA) applies (for next month's hosting invoice):

  • 99.50 - 99.89 = 50% service credit
  • 99.00 - 99.49 = 60% service credit
  • 98.00 - 98.99 = 70% service credit
  • 95.00 - 97.99 = 80% service credit
  • 93.00 - 94.99 = 90% service credit
  • 90.00 - 92.99 = 100% service credit

Check our Terms of Service for more information.

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