Articles

 Backup & Restore

There are a few type of backups on our Cloud Web Hosting and Managed Cloud Servers services:-...

 Change Password (Client Area & cPanel)

If you have lost your Client Area password, please reset it by going to:...

 Enable SSH Access

Secure Shell (SSH) Access is available free of charge* for our Cloud Web Hosting and...

 Hosting Service Cancellation

Please submit a new ticket to our Billing Department with the following information: Client...

 Increase Disk Space or Bandwidth

You can add more disk space and bandwidth easily by heading to our Client Area --> My Services...

 Obtain A Dedicated IP

A Dedicated IP is only needed if you want to install a SSL Certificate.  Monthly Price: $4.00...

 Request for Website Transfer

We can transfer your website over from your old host. To request for a transfer please open a...

 Unblock IP From Firewall

If you cannot access your website but other users on a different ISP can, this is most likely due...

 Upgrade or Downgrade Hosting Plan

There is no extra fee for upgrading, or downgrading, a package. The only difference is in the...